The National Highway Traffic Safety Administration:
Auto Safety Hotline: (800) 424-9393
Technical Reference Division: (202) 366-2768
Office Of Defects Investigation: (202) 366-2850
Address:
NHTSA
Dept. of Transportation
400 Seventh St. S.W.
Washington, D.C. 20590
Attn: William A. Boehly, Associate Administrator for
Safety Assurance (202) 366-9700
The Center for Auto Safety:
(202) 328-7700
Address:
CAS
2001 S Street, N.W.
Suite 410
Washington, D.C. 20009
Attn: Clarence Ditlow, Director
Consumers for Auto Safety and Reliability
(916) 759-9440
Address:
CARS
1500 W. El Camino
Suite 419
Sacramento, CA 95833-1945
Attn: Rosemary Shahan, Director
Ralph Hoar & Associates
1001 N. Highland St.
Arlington, VA 22201
(703) 841-8384
Attn: Robert Heimerl
Federal Trade Commission
Bureau of Consumer Protection
6th and Pennsylvania Ave., N.W.
Washington, D.C. 20580
Attn: Dept. of Enforcement
Don't forget to write your Senators and Representatives, your
State Attorney General, etc. and urge them to get involved.
Always write to the manufacturer via a certified letter (ask
for return receipt) and state the facts in your case.
Go back to the Customer Complaint Department