Subject: dodge paint peeling
From: torchdm@ckt.net
Date: 1997/08/19
Message-Id: <872040315.19257@dejanews.com>
Newsgroups: alt.autos.dodge.trucks
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It is interesting to see how many dodge/chrysler vehicles have had paint
problems. I own a 1997 Dakota. Before I had 1,000 miles on it the paint
was peeling. i recieved a notice from chrysler that they had missed a
step in the painting process. The phone number for the Chrysler Paint
Resolution Group is 1-800-215-6230. Perhaps they can help you resolve
your paint problems. They gave me three options: 1. They will re-paint
my truck from front to back, free bed liner, lifetime warranty on paint,
loaner to drive while painting and $3,000.00 cash for my trouble. 2.
They will pay me sticker price and I can buy whatever I want. 3. I can
trade straight across for an identical vehicle.
I have been very happy with chrysler and feel that they are treating
me right.
David
Go back to the Customer Complaint Department