Subject:      dodge paint peeling
From:         torchdm@ckt.net
Date:         1997/08/19
Message-Id:   <872040315.19257@dejanews.com>
Newsgroups:   alt.autos.dodge.trucks
[More Headers]

It is interesting to see how many dodge/chrysler vehicles have had paint
problems. I own a 1997 Dakota. Before I had 1,000 miles on it the paint
was peeling. i recieved a notice from chrysler that they had missed a
step in the painting process. The phone number for the Chrysler Paint
Resolution Group is 1-800-215-6230. Perhaps they can help you resolve
your paint problems. They gave me three options:  1. They will re-paint
my truck from front to back, free bed  liner, lifetime warranty on paint,
loaner to drive while painting and  $3,000.00 cash for my trouble.  2.
They will pay me sticker price and I can buy whatever I want.  3. I can
trade straight across for an identical vehicle.

I have been very happy with chrysler and feel that they are treating
me right.

David


Go back to the Customer Complaint Department